Privacy Policy

Cook Pest Control, Inc. (“Cook Pest Control,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use cookpestcontroltf.com (the “Website”), contact us, submit a quote request, or otherwise interact with us.

Information We Collect

We may collect the following categories of information:

• Information you provide directly. Through our quote request form, by email, or by phone, this may include your name, email address, phone number, service address, the pest services you are interested in, and the content of your message. If you pay a bill through our online payment provider, that provider collects your payment information directly.
• Information collected automatically. When you use the Website, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring and exit pages, pages viewed, links clicked, approximate location derived from IP address, and dates and times of visits.
• Cookies and similar technologies. We may use cookies and similar technologies to operate the Website, remember preferences, understand Website activity, and improve performance. See “Cookies” below.

How We Use Information

• Respond to quote requests, service inquiries, scheduling, and customer service questions.
• Provide, operate, maintain, and improve the Website and our pest control services.
• Send confirmations, service updates, and other administrative messages.
• Analyze Website use and improve our business operations.
• Protect the security and integrity of the Website and investigate suspected fraud or misuse.
• Comply with legal obligations and respond to lawful requests.

How We Share Information

• Service providers. Vendors that help us operate our business or Website, including our website hosting provider, our form-delivery provider, our online payment provider, analytics providers, and professional advisers.
• Business transfers. We may disclose information in connection with a merger, acquisition, sale of assets, reorganization, or similar transaction.
• Legal, safety, and compliance purposes. We may disclose information when we believe disclosure is necessary to comply with law, protect our rights or property, protect the safety of our customers or others, or respond to a lawful government request.
• With your direction or consent. We may share information when you ask or authorize us to do so.

We do not sell personal information for money. Some privacy laws define certain sharing through advertising cookies or similar technologies as a “sale,” “sharing,” or “targeted advertising.” See “Your Privacy Choices” below for options that may apply to you.

Cookies

Cookies are small text files placed on your device. We may use cookies and similar technologies that are necessary for the Website to function, as well as optional technologies for analytics and functionality. You can manage cookies through your browser settings. If you disable cookies, some Website features may not work properly.

We use Google Tag Manager to manage the tools on the Website, and Google Analytics to measure how visitors use the Website, such as pages viewed, links clicked, forms started, and general device and location information. Google may set cookies and collect information for these purposes. Your use of Google services is governed by Google’s own privacy policy.

You can opt out of non-essential cookies and similar technologies at any time using the cookie preference control on the Website. Select “Cookie Preferences” at the bottom of any page and choose “Decline.”

Our service area page embeds a Google map. Google may set cookies and collect information when that map loads. Your use of Google services is governed by Google’s own privacy policy.

Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we hold about you. You may also have the right to opt out of certain processing. To submit a privacy request, contact us at:

• Email: info@cookpestcontroltf.com
• Phone: (208) 733-0800
• Mail: Cook Pest Control, Inc., P.O. Box 532, Twin Falls, ID 83303

We may need to verify your identity before fulfilling a request. You may use an authorized agent where permitted by law, subject to verification requirements.

Global Privacy Control

Where required by applicable law, we honor opt-out preference signals, such as the Global Privacy Control, for the browser and device from which the signal is sent.

Marketing emails

You may opt out of promotional email messages by using the unsubscribe link in the message or by contacting us. Even if you opt out of marketing emails, we may still send non-promotional communications, such as replies to inquiries or service-related messages.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online system, transmission, or storage method is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at info@cookpestcontroltf.com so that we can take appropriate action.

Third-Party Links

The Website may contain links to third-party websites, applications, or services, including our online payment provider and Google Maps. We are not responsible for the privacy practices or content of those third parties. Review their privacy policies before providing them with personal information.

International Visitors

The Website is operated in the United States. If you access it from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where we or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Website after an update becomes effective means that you acknowledge the updated policy, to the extent permitted by law.

Contact Us

Cook Pest Control, Inc.
1829 Osterloh Ave, Twin Falls, ID 83301
Mailing: P.O. Box 532, Twin Falls, ID 83303
info@cookpestcontroltf.com
(208) 733-0800